You Can Reduce the Amount of Work on Vacation By Automating ProcessesĪlthough you’ve set your listings to inactive, you still have the option to keep things going a bit by automating certain things. Whichever decision you go with, getting back to customers within that 24-hour window really goes a long way toward protecting your brand’s reputation as an active and engaging one and maintains its value even while not accepting and fulfilling orders. Amazon can suspend your account if it sees too many logins from multiple devices, so either have your staff stick to logging in on their work computers or make sure you’re using the same phone or laptop on the same IP address. If you’ve opted to do this yourself, make sure your staff know about this. The biggest check-in that’ll have to be done is responding to buyers within 24 hours so that you can maintain good seller account metrics, as Amazon requires you to provide them with an answer within that timeframe. Unfortunately, you’ll have to check your account a little bit while you’re away or assign that task to someone trustworthy and reliable. The Work Doesn’t Quite Stop When You’re Actually on Vacation But if you change them to inactive too many days ahead of time, you could be losing out on orders that could very easily be fulfilled before you go away. If you change them with less than 48 hours to go, you’re risking getting orders that you’ll have to fulfil that could cut into your vacation time. You’ll want to give yourself at least two days to do this.

The last step in the process is changing your listings to inactive so that customers can’t place orders. Inactivate Listings with Plenty of Notice It doesn’t have to be anything long or terribly detailed, just a simple message that lets customers know you’re away and for how long so they can understand when they’ll be able to place orders again. Not responding to customer questions can hurt your seller metrics, so it’s better to have a template response that goes out automatically when you’re away. Once you do that, you’ll be clear to inactivate your listings, but doing so doesn’t automatically cancel pending orders - they’ll still be there, waiting to be fulfilled. Make Sure All Pending Orders are Fulfilledīuyers don’t care that you’re on vacation and won’t find that an acceptable reason to wait on their purchases until you get back, so make sure all pending orders are fulfilled first. If you sell via Fulfilled by Merchant (FBM), you’ll need to activate vacation mode on your listings, but if you sell via Fulfilled by Amazon (FBA), then your orders will go ahead as usual and you’ll only need to plan ahead for inventory management during your time off (make sure you’re using the right inventory management tools to keep things running smoothly).īefore you change your Amazon vacation settings on your listings, go over this checklist first so that flipping the switch is a simple, no-thought process. All that’s required is being more methodical with your planning ahead of time. The Key to a Successful Vacation is Preparing BeforehandĪs we said before, booking a vacation is easier when you’re a small cog in a large corporate wheel, but the whole axle doesn’t have to come apart now that you’re an Amazon seller. Luckily, with a bit of help from eDesk and some handy options on Amazon, you can go back to taking some much-deserved time off and hardly miss a beat. You’re now in charge of everything and are responsible for making sure everything operates smoothly while you’re away. But with selling on Amazon, treating yourself to a vacation isn’t as cut-and-dry as it used to be. You’d put in for some time off, enjoy yourself guilt-free, and come back to a mountain of emails. Vacations used to be really simple when you were still in the corporate world.

Can i put my ebay listings on hold